Jobs at Raffles Institute of Higher Education November 2012 - Receptionist

Responsibilities:

Reports to: Student & Administration Services Manager

Job purpose:

Candidate will be the first point of contact for all visitors who visit the Corporate Office. Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. To be able to make recommendations and handle complaints and requests in a professional and calm manner.

Key responsibilities and accountabilities:

1. Performs reception duties that include communication liaison duties – retrieving, sorting and distribution of mails, and answering to incoming calls
2. Provides general administrative functions and support

Requirements:

1. Minimum “O” Level qualification with at least 2 years of relevant working experience.
2. Salary range: max – 250 SGD upon candidate experience
3. Preferably from Customer-Service oriented industry.
4. Fluent (conversant) in English communication skills, both written and verbal.
5. Pleasant personality and presentable.
6. Computer literacy: Microsoft Word, Excel, PowerPoint, etc

KPIs :

1. To manage all enquiries and direct to respective departments for follow-up action
2. To ensure daily mails are directed to respective departments for their follow-up.
3. To ensure that 95% of the phone calls are answered during each working day

All Staffs must speak English, and a test will be conducted to ensure candidates proficiency.

APPLY VIA JOBSTREET Closing date: 20/12/12
Credit to : Jobstreet
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